Been at your job long? Statistically, probably less than 5 years. Even in a down economy, businesses struggle to keep top performers. On the other hand, Mintz & Hoke's VP and Director of Creative Services Pam Nichols just celebrated 35 years on the job. Pam keeps every project in the shop on track, but when she started, there were no computers, so she honed her amazing memory early on. We're all still awed by her supreme organizational skills and ability to know every project, meet every due date and keep creative production humming.